If your question hasn’t been answered here, or you would like more information, please don’t hesitate to get in touch with us by calling our office on 01225 775923 or by emailing hello@joneshill.co.uk

We are so confident that we can add value to every single one of our clients that if you don’t feel you’ve received the benefit or value you wanted and you don’t feel you’ve got complete clarity and peace of mind about your financial situation, then you don’t have to pay. Not a thing. We’ll simply refund your fees, delete your plan (so, it’s not implemented!) and we’ll part as friends.

The initial meeting is at our cost; you’re not going to get a surprise bill. If we think we might like to work together, our fees are based on how simple or complex your financial situation is. So a client who has five pensions would pay less than someone who has 10; it’s not based on how much money you have.

Our initial fees are fixed, flat fees only. The only time we charge a percentage is when we implement a final salary transfer, or you choose our OnTrack Lite service.

When they recommend a protection product (Life Cover, Critical Illness Cover and so on) most financial advisers receive commission which is roughly equal to the first four years of premiums, sometimes more. Our OnTrack financial planning clients get all commission rebated to their plans, which gives them lower premiums for the entire term of the policy.

Yes, everyone gets a first meeting at our expense. Additional meetings may be subject to a fee.

If from the outset of our relationship it appears that we will not be recommending a financial product then there may be VAT on our fees. We’ll let you know first though.

Most independent financial advisers charge a percentage of your money to provide you with initial and ongoing advice; this is typically 3% upfront and up to 1% per year. On this basis you are providing a cross subsidy to each of your adviser’s clients who has less money than you. It also disincentives the adviser from helping you to spend your money. While we are certainly not cheapest, nor the most expensive, our fixed fee approach avoids both of these issues.

Get in touch

If you would like to know more about working with us, please call on 01225 775923, email hello@joneshill.co.uk, or complete the form below: